Welcome To RENTFLOW’s Claim Center

Life happens — but RENTFLOW is here to help.

If you're facing a covered illness, injury, or financial hardship, starting your claim is quick and easy.  Follow the steps below to access the protection you've enrolled in.

Start your claim today — the process takes less than 10 minutes.
Checklist with shield and checkmark symbolizing security and verification.
Coverage:
  • Rent coverage for income loss due to illness or injury
  • Utility coverage with Enhanced Rider
  • Up to 6 consecutive months per approved claim
Outlined hand with downward arrow above it.
What You’ll Need:
  • Proof of injury/illness (e.g., doctor’s note)
  • Employment verification or self-attestation
  • Lease agreement or rental statement
  • Valid ID
  • Bank details (if payment goes to tenant)
Hand holding a credit card and cash.
Payment Options:
  • Tenant chooses whether benefits go to them or directly to property manager.
  • Enhanced Utilities Rider often results in payments exceeding base rent.
Document with checklist and gears symbolizing security settings.
Claim Processing:

Most claims processed within 7–14 business days after document submission.

Icon of a clipboard with a stopwatch, symbolizing task timing.
Track Your Claim:

Log in for real-time updates or opt into SMS/email alerts.

Hand holding a gear with a checkmark inside it.
Support: