Rent Flow Privacy Policy

Effective Date: January 1, 2025

At Rent Flow LLC (“Rent Flow,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and platform. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information directly from you or automatically when you use our services:

  • Full name
  • Email address
  • Phone number
  • Rent amount
  • Employment and income details
  • Payment information (via secure processors)
  • IP address, browser type, device data, and usage analytics (via cookies and similar technologies)

2. How We Use Your Information
We use the personal information we collect for the following purposes:

  • To process your enrollment in Rent Flow protection plans
  • To verify eligibility and match you with suitable insurance providers
  • To facilitate payments and manage claims
  • To communicate with you regarding your account, services, and updates
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory obligations

3. Third-Party Sharing
We may share your information with trusted third parties in order to deliver and enhance our services. These include:

  • Licensed Insurance Providers: To offer and manage rent protection coverage, we may share your information with underwriting partners. While Assurity Life Insurance Company is our primary insurer, alternative licensed providers may be used if eligibility or underwriting criteria require it.
  • Payment Processors: Your financial information is securely transmitted to our payment processing partners. Rent Flow does not store payment card details.
  • Technology and Analytics Providers: We may use services such as CRM systems and Google Analytics to analyze trends and improve the user experience.

All third parties are contractually required to protect your data and use it solely for the intended purpose.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These tools help us understand user behavior, remember preferences, and improve performance. You can adjust your browser settings to refuse cookies, but doing so may limit your use of certain features on our site.

5. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When no longer required, your data will be securely deleted or anonymized.

6. Your Rights and Choices
Depending on your location, you may have rights under applicable data privacy laws, including:

  • Accessing the personal data we hold about you
  • Requesting corrections or updates to your information
  • Requesting deletion of your data (subject to legal retention requirements)
  • Opting out of marketing communications

7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. While no system is completely secure, we continuously work to enhance our security practices.

8. Children’s Privacy
Rent Flow is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected such information in error, we will take steps to delete it promptly.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or data practices. We will notify you of significant changes through our website or via email when appropriate.

10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Rent Flow LLC
PO Box 491493
Atlanta, Georgia 30349
Phone: (866) 269-0211
Email: info@getrentflow.com